Have you ever thought about why our industry is different? You don’t start a job at Starbucks without training, but in dental this is a common practice. Often because the base line knowledge of being certified in our profession we assume our fellow dental professionals know
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When people think about a dental office, they usually picture dentists, hygienists, and dental chairs. What they don’t see is the administrative engine quietly running in the background—keeping schedules full, insurance submissions, patients informed, and the entire practice functioning smoothly. Strong administrative operations aren’t just “office work.” They are the backbone
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Hiring in dentistry isn’t like hiring in other industries. A resume tells you very little about how someone will handle a full patient load, a last-minute cancellation, or a stressed-out colleague. That’s why many clinics use working interviews—an opportunity to see candidates in action before making a
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It’s an all-too-familiar story. A candidate looks great on paper, seems fine in the interview, and starts on Monday. A few weeks go by—and the red flags start popping up. Small issues at first: miscommunications, resistance to feedback, a subtle lack of initiative. But then it
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Starting a brand-new dental practice is exciting—but it’s also overwhelming. There are countless moving pieces to coordinate: And on top of that—you need to build an entire team from scratch. When Dr. Nguyen decided to open her first clinic just outside of Vancouver, she made a decision
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Dr. Martin’s dental clinic in rural Saskatchewan had everything going for it: There was just one problem: They couldn’t find a second hygienist. And without that second hygienist, their expansion plans—and their team’s morale—were quickly unraveling. Dr. Martin’s leadership team had tried everything internally. After four months of
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For many dental clinics—and even DSOs—outsourcing recruitment can feel intimidating at first. Common fears sound like: “Will they understand our clinic culture?” “Will they just throw resumes at us and hope something sticks?” “Will this actually save time—or just create more work for us?” At Mint Ops, we
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