Hiring in dentistry isn’t like hiring in other industries. A resume tells you very little about how someone will handle a full patient load, a last-minute cancellation, or a stressed-out colleague. That’s why many clinics use working interviews—an opportunity to see candidates in action before making a
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It’s an all-too-familiar story. A candidate looks great on paper, seems fine in the interview, and starts on Monday. A few weeks go by—and the red flags start popping up. Small issues at first: miscommunications, resistance to feedback, a subtle lack of initiative. But then it
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Starting a brand-new dental practice is exciting—but it’s also overwhelming. There are countless moving pieces to coordinate: And on top of that—you need to build an entire team from scratch. When Dr. Nguyen decided to open her first clinic just outside of Vancouver, she made a decision
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Dr. Martin’s dental clinic in rural Saskatchewan had everything going for it: There was just one problem: They couldn’t find a second hygienist. And without that second hygienist, their expansion plans—and their team’s morale—were quickly unraveling. Dr. Martin’s leadership team had tried everything internally. After four months of
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For many dental clinics—and even DSOs—outsourcing recruitment can feel intimidating at first. Common fears sound like: “Will they understand our clinic culture?” “Will they just throw resumes at us and hope something sticks?” “Will this actually save time—or just create more work for us?” At Mint Ops, we
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Operating a dental office is about more than simply excellent patient treatment. A system of effective staff management, operations, and support supports every well-run business. Your clinic’s growth will bring one of the most important choices: whether to outsource some duties or recruit in-house personnel. Your
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For many dental clinics—and even DSOs—outsourcing recruitment can feel intimidating at first. Common fears sound like: “Will they understand our clinic culture?” “Will they just throw resumes at us and hope something sticks?” “Will this actually save time—or just create more work for us?” At Mint Ops, we
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In today’s dental market, finding the right team members is harder—and more important—than ever. With staff shortages, evolving patient expectations, and growing pressure on operations, the question many clinic owners face is this: Should we handle recruitment internally, or should we outsource it to experts? The
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In today’s dental landscape, the pressure to fill a vacant position can feel overwhelming. Whether it’s a last-minute departure, a maternity leave with no return, or the growing demand for expanded services, the instinct is often to move fast. But fast doesn’t always mean effective. At
Read MoreRespect is a critical part of office culture. The way you treat the people around you cultivates the type of atmosphere in which you will continue to work. It is important to make those around you feel comfortable whether you are the dentist, the dental office
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