The dental business ecosystem
Five divisions. One company that knows your clinic.
Mint Ops is a Canadian dental business services company with five divisions covering software, remote administration, marketing, recruitment, and transition consulting for dental clinics, hygienist practices, and denture clinics across Canada. In dental since 1978. When one of those five parts of the business isn't working, the team that addresses it is in the same company.
Software
Your team has workarounds for the workarounds.
There's a notebook at the front desk that shouldn't need to exist. A spreadsheet tracking what the software was supposed to track. A step everyone knows to skip because it never worked right. Practice management software should disappear into the day. When your team spends effort managing the tool instead of the practice, the tool is the problem.
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Remote Administration
Your hygiene chairs have gaps you can't explain.
The schedule looked full on Monday. By Thursday there are holes: cancellations nobody refilled, recall calls nobody had time to make, patients who'd have said yes at 7 p.m. but were called at 2. Your front desk is doing three jobs, and outbound calling is the one that always loses.
See who makes the calls →
Marketing
The clinic down the street isn't better. It's just easier to find.
Patients search, pick one of the first results and book. If that isn't you, they never compare. Being easy to find decides whether the right patients know your clinic exists.
See how clinics get found →
Recruitment
The posting has been up for four months.
You've adjusted the wording twice, raised the offer once, and interviewed people you knew wouldn't stay. Meanwhile the team covering the empty seat is getting tired, and tired teams start their own job searches. Dental hiring is its own market with its own rules, and it rewards people who live in it.
See how the search should work →
Transition Consulting
You've thought about what comes next. Then gone back to work.
Selling someday, buying your first practice, or fixing the one you have: every version of “next” goes better when it starts before it's urgent. The owners with options are the ones who began the conversation before they needed to.
Start the conversation early →
In their own words.
It was an absolute pleasure to work with Dani Foster. Dani was responsible for recruiting a RDH to our dental practice in Osoyoos. She was competent, patient, responsive and understanding every step of the way. I would recommend Dani Foster and MintOps to any dental office looking for recruitment services.
Puneet Brar
Google review
We have been using the Remote Administration's recall and treatment management services for our dental clinics, and couldn't be happier with the results. Their commitment to patient care and efficient management solutions have greatly improved our practice's operations.
Amanda Minchella
Manager of Operations
We started using the Remote Administration services and have added two additional hygiene days.
Dr. Shruti Chahal
Best dental patient management software out there.
Chris Laubenstein
Google review
Questions
Asked before you ask.
What does Mint Ops do?
Mint Ops is a Winnipeg-based company that gives Canadian dental practices practice management software (MaxiDent), remote administration, marketing, recruitment and transition consulting. Five divisions in one company, covering the five parts of running a clinic that most often break, so the team that addresses a problem already knows your practice. Clinics use one division or several. Most start with one.
Who do you work with?
Dental clinics, independent hygienist practices, denture clinics, group practices and DSOs, dental charities and schools, and government programs across every province and territory, from solo operations to multi-location groups. If you run an oral health practice in Canada, some part of what we do applies to you.
What does it cost?
It depends on what you need, and you won't have to sit through a pitch to find out. We publish our prices: MaxiDent from $225/month for dental clinics ($99 for hygienist and denturist practices); remote administration from $1,500/month on a six-month commitment; websites $150/month; recruitment flat fees from $2,000 ($6,000 for associate dentists). Where a number isn't listed, the engagement is scoped per clinic, and you'll get that number in the first conversation.
Where do I start if I'm not sure what the problem is?
With the diagnosis. Most owners feel the symptom (empty hygiene chairs, a stalled schedule, a hire that didn't stick) before they know the cause. We start by figuring out whether you have a demand problem or a supply problem, and the recommendation follows from that.
Do I need to use MaxiDent to work with the other divisions?
No. Our remote administration team works inside MaxiDent, Dentrix, ClearDent, Curve, ABELDent, Tracker, and other major platforms every day, and marketing, recruitment, and transition consulting don't depend on your software at all. Switching is never a requirement. If your software is part of the problem, we'll say so.
Are you a DSO? Do you buy practices?
No. We don't buy practices, take equity, or manage clinics. You own your practice; we handle the business functions you hand us. In transition consulting, we guide you through an independent appraisal and the sale. We're never the buyer on the other side of the table.
Do you lock clients into long contracts?
Each division sets its own terms, and they differ for real reasons. Remote administration has a six-month minimum, because consistent calling takes that long to prove itself; after that it runs month to month with thirty days' notice. Marketing runs month to month with thirty days' notice. Recruitment is a flat fee per search, with 30% paid as a non-refundable deposit when the search starts. Nothing is bundled to make leaving harder.
How is this different from hiring a separate agency, recruiter, and consultant?
Mostly in what doesn't get lost between them. When our calling team notices your recall problem is a scheduling problem, the people who address scheduling are in the same company. You don't need a referral, a new vendor or a third onboarding. One roof also means one accountable relationship instead of five.
What happens when I press “Let's Talk”?
It starts a conversation. We ask about your clinic (software, team, patient base, what's been falling through the cracks) and tell you what we'd recommend and what it would cost. Sometimes the recommendation is smaller than what you asked about. If we're not the right fit, we'll say that too.
It all starts with a conversation.
Every clinic is different. Every challenge has layers. We don’t know what you need until we talk.
Let’s figure it out together.
Let’s Talk →