No, MaxiDent is not disappearing. It remains our trusted dental practice management software. However, it is now "Powered by Mint Ops", meaning it is now part of our larger ecosystem of services. 

• EngageB: A platform to automate patient communications, using custom filters for targeted outreach. 
• Grayscale: Our imaging software that works with any patient management system (PMS). 
• U R DUE: Providing remote reception and administrative support, including booking appointments, handling payments, and managing insurance verification. 
• U R HIRED: A staffing division to help clinics fill clinical and administrative roles quickly and efficiently. 
• U R SEEN: Our marketing division, offering both digital and traditional marketing services to attract and retain patients.

No, there will be no disruptions to your services during the transition to Mint Ops. You’ll continue using MaxiDent and U R DUE as you have been. Our goal is to make this transition seamless for you, while also giving you access to the new services within the Mint Ops ecosystem.

At this time, there are no changes to your existing pricing structure for MaxiDent or U R DUE services. If you choose to add additional services from the Mint Ops ecosystem (like EngageB or U R SEEN), pricing for those services will be provided as part of your package options.

The official public launch of Mint Ops is on October 31st, 2024. You’ll start seeing Mint Ops branding across all our communications, and we’re here to support a smooth transition for you every step of the way.

At this time, all existing phone numbers will remain the same, so you can continue contacting us through the usual channels. However, we are planning to consolidate all lines into a single toll-free number for all divisions of Mint Ops in the near future. You will be notified well in advance of this change.

Additionally, your current email contacts will continue working. As we transition, our team’s emails will shift to the firstname@mintops.ca format. Please update your contacts accordingly.

The primary change you will notice is our new branding and communication, going from MaxiDent to our new Mint Ops name. You’ll start to see the Mint Ops logo and branding on our website, in our emails, and across our communications. Beyond that, you will gain access to additional services like EngageB, Grayscale, U R DUE, U R SEEN and U R HIRED, depending on your clinic’s needs.

The only action you’ll need to take is updating your email contacts to reflect our team's new firstname@mintops.ca email addresses when we notify you of the change. Other than that, your clinic can continue using MaxiDent and U R DUE without any need for adjustment.

Mint Ops brings together a variety of services that can help your clinic:

• Streamline Operations: With tools like MaxiDent and U R DUE, you can reduce administrative burdens and keep your clinic running efficiently.
• Automate Patient Communications: EngageB allows you to automate appointment reminders, follow-ups, and other communications with patients.
• Increase Flexibility: Grayscale works with any PMS, so you can integrate our imaging software without needing to overhaul your current system.
• Access Professional Staffing: U R HIRED helps you find the right clinical and administrative staff for your clinic.
• Expand Your Marketing Reach: U R SEEN offers a full range of marketing services to help you attract new patients and grow your practice.

We encourage you to navigate our website for more information about Mint Ops and the services we offer. You can also look forward to upcoming webinars, guides, and case studies that will provide deeper insights into how Mint Ops can help your clinic succeed.

If you would like to speak with our team to dive deeper into our ecosystem of solutions, feel free to call us at 1-800-663-7199 or email us at info@mintops.ca