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Features of Grayscale

Grayscale: A Cost-Effective Imaging Solution for Dental Practices

There’s this moment every dentist knows too well. You’re mid-consult, patient in the chair, and the X-ray takes its sweet time to load. You wait. The patient waits. There is an awkward silence in the room. Worse still, by the time it does appear, it is

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The Future of Dental Support: Integrating Secure Cloud Storage with Practice Management

Have you experienced it when you have been going through patient files and you wonder, there must have been an easier way? We’ve all been there. The process of managing a dental clinic via phone calls, appointments, and billing huddles can be a nightmare of balancing

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Dental Practice Management

Meet U R Seen: A New Era in Dental Practice Management

Running a dental practice today is a balancing act. You care for patients, guide your staff, handle the admin, and still try to stay seen online. That’s a lot to juggle. And let’s be real – marketing often gets left behind. That’s where U R Seen

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Integrating Operational Support with Digital Marketing for Dental Clinics

Some days, running a dental clinic feels like spinning plates while riding a unicycle. You’ve got patient appointments stacking up, billing to catch up on, staff schedules to juggle, and somewhere in the background, your website needs to bring in new patients. You might notice how

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Remote Administration Tool by Mintops for dental clinics

How Remote Admin Support Improves Work-Life Balance in Dental Clinics

A dental clinic is not only about patient care; it also needs to balance scheduling, insurance claims, treatment tracking and managing funds constantly. Such chores are necessary but can keep staff away from patient care, leading to more demands, pressure and exhaustion. That’s where remote admin

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How to Conduct Working Interviews That Actually Predict Success 

Hiring in dentistry isn’t like hiring in other industries. A resume tells you very little about how someone will handle a full patient load, a last-minute cancellation, or a stressed-out colleague. That’s why many clinics use working interviews—an opportunity to see candidates in action before making a

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Neon-style header reading “The Cost of a Bad Hire in a Small Dental Team” in mint and pink on a dark gradient, with a glowing magnifying-glass tooth icon.

The Cost of a Bad Hire in a Small Dental Team

It’s an all-too-familiar story. A candidate looks great on paper, seems fine in the interview, and starts on Monday. A few weeks go by—and the red flags start popping up. Small issues at first: miscommunications, resistance to feedback, a subtle lack of initiative. But then it

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Keeping Your Best People: How to Master Employee Retention in the Dental World (2025 Edition)

Keeping Your Best People: How to Master Employee Retention in the Dental World (2025 Edition) So you finally found a great dental assistant. Or a hygienist who fits your office like a glove. Or an adminstrative coordinator who’s basically magic. Now comes the real challenge:Keeping them.

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Case Study 2: Choosing Outsourcing Early – How a Start-Up Practice Built a Dream Team with Mint Ops 

Starting a brand-new dental practice is exciting—but it’s also overwhelming. There are countless moving pieces to coordinate:  And on top of that—you need to build an entire team from scratch.  When Dr. Nguyen decided to open her first clinic just outside of Vancouver, she made a decision

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Case Study 1: When Internal Hiring Failed – How Outsourcing Saved a Rural Clinic’s Growth Plan 

Dr. Martin’s dental clinic in rural Saskatchewan had everything going for it:  There was just one problem: They couldn’t find a second hygienist.  And without that second hygienist, their expansion plans—and their team’s morale—were quickly unraveling.  Dr. Martin’s leadership team had tried everything internally. After four months of

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