Category: Recruitment

How to Conduct Working Interviews That Actually Predict Success 

Hiring in dentistry isn’t like hiring in other industries. A resume tells you very little about how someone will handle a full patient load, a last-minute cancellation, or a stressed-out colleague. That’s why many clinics use working interviews—an opportunity to see candidates in action before making a

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Neon-style header reading “The Cost of a Bad Hire in a Small Dental Team” in mint and pink on a dark gradient, with a glowing magnifying-glass tooth icon.

The Cost of a Bad Hire in a Small Dental Team

It’s an all-too-familiar story. A candidate looks great on paper, seems fine in the interview, and starts on Monday. A few weeks go by—and the red flags start popping up. Small issues at first: miscommunications, resistance to feedback, a subtle lack of initiative. But then it

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Keeping Your Best People: How to Master Employee Retention in the Dental World (2025 Edition)

Keeping Your Best People: How to Master Employee Retention in the Dental World (2025 Edition) So you finally found a great dental assistant. Or a hygienist who fits your office like a glove. Or an adminstrative coordinator who’s basically magic. Now comes the real challenge:Keeping them.

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Case Study 2: Choosing Outsourcing Early – How a Start-Up Practice Built a Dream Team with Mint Ops 

Starting a brand-new dental practice is exciting—but it’s also overwhelming. There are countless moving pieces to coordinate:  And on top of that—you need to build an entire team from scratch.  When Dr. Nguyen decided to open her first clinic just outside of Vancouver, she made a decision

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Case Study 1: When Internal Hiring Failed – How Outsourcing Saved a Rural Clinic’s Growth Plan 

Dr. Martin’s dental clinic in rural Saskatchewan had everything going for it:  There was just one problem: They couldn’t find a second hygienist.  And without that second hygienist, their expansion plans—and their team’s morale—were quickly unraveling.  Dr. Martin’s leadership team had tried everything internally. After four months of

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Hiring in 2025: Why It’s So Hard to Find Great Dental Talent (And What to Do About It)

If you’re a dental practice owner or office manager trying to hire in 2025, you already know: This. Isn’t. Easy. Whether you’re looking for a rockstar hygienist, a reliable dental assistant, or a front desk coordinator who actually shows up—today’s hiring landscape feels like a minefield.

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How Mint Ops Makes Outsourced Hiring Feel Seamless—and Smarter 

For many dental clinics—and even DSOs—outsourcing recruitment can feel intimidating at first.  Common fears sound like:  “Will they understand our clinic culture?” “Will they just throw resumes at us and hope something sticks?” “Will this actually save time—or just create more work for us?”  At Mint Ops, we

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The Vibe Check Matters: Finding the Right Dental Office Culture (Not Just Any Job)

If you’re job hunting in the dental industry, here’s something no one tells you enough: Culture. Is. Everything. Sure, the pay matters. The benefits matter. But you know what you’ll feel every single day on the job? The energy of the team. The rhythm of the

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A promotional graphic with neon borders showcasing a Mint Ops service titled "How Mint Ops Makes Outsourced Hiring Feel Seamless—and Smarter", featuring a computer screen with a profile photo and modern icons.

How Mint Ops Makes Outsourced Hiring Feel Seamless—and Smarter 

For many dental clinics—and even DSOs—outsourcing recruitment can feel intimidating at first.  Common fears sound like:  “Will they understand our clinic culture?” “Will they just throw resumes at us and hope something sticks?” “Will this actually save time—or just create more work for us?”  At Mint Ops, we

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A digital illustration comparing internal hiring and outsourcing in dental clinics, with healthcare professionals on one side and a remote worker on the other, separated by a large “VS” in the center.

Internal Hiring vs Outsourcing – Which Is Right for Your Clinic? 

In today’s dental market, finding the right team members is harder—and more important—than ever.  With staff shortages, evolving patient expectations, and growing pressure on operations, the question many clinic owners face is this:  Should we handle recruitment internally, or should we outsource it to experts?  The

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