Mint Ops
← All postsWhat Mint Ops Is — and Why It Exists for Canadian Dental Clinics

What Mint Ops Is — and Why It Exists for Canadian Dental Clinics

Dani Foster · Director of Practice Strategy · October 1, 2024

For over four decades, Maxident Software Systems was the name Canadian dental clinics trusted for practice management software. That foundation is still here. What changed in November 2024 is everything built around it.

From One Product to an Ecosystem

Maxident started with a single focus: give dental clinics software that actually works. For decades, that was enough. But as the clinics we worked with grew, we saw the same problems surfacing again and again — administrative overwhelm, marketing that wasn't moving the needle, and an inability to find and keep good people.

So we started building solutions. A remote administration service launched under the name U R Due, handling phones, scheduling, and insurance verification for clinics that couldn't justify a full front desk. A recruitment division launched as U R Hired, focused specifically on placing clinical and administrative staff in dental practices. A marketing division launched as U R Seen, working with clinics on digital presence and patient growth.

Each service worked. Each one grew. And by 2024, it was clear that running them as separate brands was holding us back — and creating unnecessary confusion for the clinics we served.

Why Mint Ops

The rebrand to Mint Ops in November 2024 wasn't a name change for its own sake. It was the recognition that what we had built was no longer a software company with some adjacent services — it was an integrated operating system for dental clinics.

Mint Ops brings five divisions under one roof: Software (MaxiDent, Grayscale, EngageB and, coming next, mintOS), Remote Administration, Marketing, Recruitment, and Transition Consulting, which includes operational consulting. One team. One point of contact. One company that understands how a dental clinic actually runs.

What This Means If You're Already a Client

Nothing about the services changed. The people are the same, the work is the same, and the commitment is the same. What changed is the name on the door — and the ability to access everything you need from one place, rather than managing three separate vendor relationships.

If you were a U R Due, U R Hired, or U R Seen client, you're now a Mint Ops client. Welcome to the full picture.

What's Available Under Mint Ops

MaxiDent — Canada's dental practice management software, trusted since 1978.

Grayscale — Imaging that works with any practice management system.

EngageB — Automated patient communication and targeted outreach.

mintOS — An operating system for the dental practice, not another practice management system. Minty, your AI sidekick, included. Coming soon.

Remote Administration — Dedicated dental administrators handling your phones, scheduling, and insurance in your clinic's name.

Recruitment — Clinical and administrative placement for dental practices across Canada.

Marketing — Digital and traditional marketing built specifically for dental clinics.

Transition Consulting — Buy/sell advisory for practice owners at every stage of ownership, plus hands-on operational consulting to improve how your clinic runs day to day.

The goal has always been the same: help dental clinics run better. Mint Ops is just a more honest name for what we've become.

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